Customer Journey and Value
Who cares about how it happened, all we want is the outcome. I'm not so sure about that though.
A super simple thing every sales and customer success team should be doing is asking for an intro.
Who cares about how it happened, all we want is the outcome. I'm not so sure about that though.
This isn’t about working harder. It’s about becoming adaptive, signal-driven, and executing creatively.
Fast forward to my days at Drift starting in 2019, we were super deliberate about cultivating internal influencers.