Surprise Them Each Day
Here's something that I think would go a LONG way in creating more customer delight and directly influencing word of mouth factor.
Creating a durable, enduring company requires you to do both.
Here's something that I think would go a LONG way in creating more customer delight and directly influencing word of mouth factor.
They suck because the company is posting mostly self-serving content, the posts aren't written well, and they don't engage with other posts or pages.
Over time, everything will be commoditized. Every product, every service. So you need to find a defensible differentiator.