Partnering WITH Your Customers
Here are seven of my favorite ways to create more customer delight while creating new revenue at the same time.
When in doubt, go direct to the people who closest to the customer, or straight to the source.
Cohort Based Attribution
Identify all the new leads that were generated in a given month and see what was their first touch attribution source.
Customer Testimonal Refresh
When was the last time you revamped your customer testimonials? If it's been more than six month that it's time to do a blitz.