Conversational Framework
Here’s the Conversational Framework we developed while I was at Drift. It's three parts: 1) Engage 2) Understand 3) Recommend
Every GTM team should be using video to attract, engage, and delight customers.
Here’s the Conversational Framework we developed while I was at Drift. It's three parts: 1) Engage 2) Understand 3) Recommend
A lot of what we do when trying to turn a person into a customer is perception management.
Google is starting to lean hard into People-first GTM. Here's the evidence from a Search Engine Land article.